Rules & Policies

Refund Policy

All bookings are nonrefundable. If you would like the peace of mind of being able to cancel your vacation with a refund up to 30 days before arrival for any reason, you can purchase an insurance policy here: insurestays.com/programs/

If you have any fear of not being able to make your trip, it is strongly recommended that you purchase travel insurance to protect your investment.

Check-In & Check-Out

• Check-in: 4:00 PM
• Check-out: 10:00 AM
• Early check-in or late check-out may be available upon request, subject to availability
• Detailed check-in instructions will be provided prior to arrival

House Rules

• No smoking inside any of the properties
• No parties or events without prior approval
• Pets may be allowed at select properties with prior approval and additional cleaning fee
• Quiet hours are observed from 10:00 PM to 8:00 AM
• Maximum occupancy must not be exceeded
• Guests are responsible for any damages beyond normal wear and tear

Security Deposit

A security deposit may be required at the time of booking. This deposit is fully refundable within 7 days of checkout, provided no damage has occurred and all house rules have been followed.

Payment Terms

• A 50% deposit is required at the time of booking
• The remaining balance is due 30 days prior to arrival
• For bookings made within 30 days of arrival, full payment is required at time of booking
• We accept major credit cards and bank transfers

Cleaning

All properties are professionally cleaned before each guest arrival. A cleaning fee is included in your booking. Please leave the property in reasonable condition upon departure - dishes in dishwasher, trash in designated bins, etc.

Contact Us

If you have any questions about our policies or need clarification, please don't hesitate to contact us. We're here to help make your Park City vacation as enjoyable as possible!